Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Terms & Conditions
Effective Date: July 2026
Welcome to STOREONE GROUP. These Terms and Conditions govern your access
to and use of our website, products, and services. By accessing our website, placing an order,
or engaging with our business, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these terms, you should not use our website or services.
1. About STOREONE GROUP
STOREONE GROUP is a furniture manufacturing, wholesale, retail, and home décor business
operating in South Africa.
Email: storeone.coza@gmail.com
Phone / WhatsApp: +27 84 858 6087
Website: storeone.co.za
Address: Silverton, Pretoria, Gauteng, South Africa
2. Acceptance of Terms
By using this website, creating an account, requesting a quotation, purchasing products,
or engaging with STOREONE GROUP in any manner, you acknowledge that you have read,
understood, and agreed to these Terms and Conditions.
These Terms constitute a legally binding agreement between you and STOREONE GROUP.
3. Products and Services
STOREONE GROUP manufactures, supplies, distributes, and sells:
- Furniture
- Home décor products
- Wooden products
- Office furniture
- Custom furniture
- Interior solutions
All products are subject to availability.
We reserve the right to:
- Modify product specifications without notice
- Discontinue products at any time
- Refuse service where necessary
- Limit quantities available for purchase
4. Pricing
All prices displayed are subject to change without prior notice.
Pricing may vary due to:
- Material costs
- Manufacturing requirements
- Customization requests
- Delivery charges
- Market conditions
STOREONE GROUP reserves the right to correct pricing errors, omissions,
or inaccuracies and may cancel orders with full refund where necessary.
5. Orders & Quotations
Orders may be placed via website, email, WhatsApp, or approved channels.
An order is accepted only when:
- Payment has been received and verified; or
- Written confirmation has been issued by STOREONE GROUP
We reserve the right to reject or cancel orders for any reason.
6. Custom-Made & Personalized Products
Customers are responsible for providing accurate:
- Measurements
- Drawings
- Design instructions
- Colour selections
- Product specifications
Once production begins, custom orders cannot be cancelled,
exchanged, or refunded unless defective or not matching approved specifications.
Minor variations in dimensions, wood grain, tones, or handcrafted details
are normal and do not constitute defects.
7. Payment Terms
Payments may be made using approved payment methods.
STOREONE GROUP may require:
- Full payment in advance
- Deposit before production
- Balance before delivery
Ownership remains with STOREONE GROUP until full payment has cleared.
8. Delivery & Shipping
Delivery times are estimates only and may be affected by:
- Production timelines
- Supplier delays
- Courier delays
- Public holidays
- Weather conditions
- Events beyond our control
Risk passes to the customer upon delivery. Products should be inspected immediately.
9. Returns & Refunds
Returns and refunds are governed by our Return Policy and applicable
South African consumer protection laws.
Custom-made products are generally non-refundable unless legally required.
10. Warranty
Where applicable, products may include limited warranty.
Warranty does not cover:
- Normal wear and tear
- Accidental damage
- Water damage
- Improper use
- Incorrect installation
- Unauthorized modifications
- Negligence
11. Intellectual Property
All content is protected by intellectual property laws including:
- Logos
- Product designs
- Images
- Text
- Graphics
- Videos
- Branding materials
No content may be used without written permission.
12. Website Usage
Users agree not to:
- Use the website unlawfully
- Upload malicious software
- Attempt unauthorized access
- Interfere with functionality
- Engage in fraud
13. Limitation of Liability
To the maximum extent permitted by law, STOREONE GROUP shall not be liable
for indirect, incidental, consequential, or special damages arising from:
- Use of our website
- Purchase of products
- Delayed deliveries
- Product misuse
- Loss of profits
- Business interruption
Total liability shall not exceed the amount paid for the relevant product or service.
14. Force Majeure
We are not responsible for delays caused by events beyond reasonable control, including:
- Natural disasters
- Floods
- Fires
- Power outages
- Labor disputes
- Government restrictions
- Transport disruptions
- Pandemics
15. Privacy
Your personal information is processed in accordance with our Privacy Policy
and South African data protection laws.
16. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
Any disputes shall be subject to South African courts.
17. Amendments
STOREONE GROUP reserves the right to modify these Terms at any time.
Updated versions become effective immediately upon publication.
Contact Information
STOREONE GROUP
Email: storeone.coza@gmail.com
Phone / WhatsApp: +27 84 858 6087
Website: storeone.co.za
Address: Silverton, Pretoria, Gauteng, South Africa
