STOREONE GROUP | SOUTH AFRICA
STOREONE GROUP
Delivery Information
Fast, secure and reliable delivery from our Pretoria operations to customers across South Africa.
NATIONWIDE DELIVERY
Estimated Delivery Time
7–14 Business Days
Delivery times are estimates and may vary depending on product availability, order processing, destination and courier operations.
Nationwide Shipping
STOREONE.CO.ZA offers delivery across South Africa, covering major cities, towns and surrounding areas.
01
Major Cities
Delivery is available to major metropolitan areas and cities throughout South Africa.
02
Towns & Surrounding Areas
We also serve eligible destinations in towns and surrounding areas through our courier network.
03
Remote Locations
Delivery to remote areas may require additional transit time depending on courier schedules and destination accessibility.
Delivery Partners
We work with established courier and logistics services to support reliable delivery. The most suitable service may be selected according to the destination, parcel size and delivery requirements.
Fastway Couriers
Courier delivery services for eligible STOREONE shipments.
The Courier Guy
Courier and parcel delivery services with tracking available where applicable.
PostNet
Additional delivery and parcel services for selected shipments and destinations.
How Our Delivery Process Works
We work to keep the order and delivery process as straightforward as possible.
1
Order
Place your order through STOREONE.CO.ZA.
2
Processing
Your order is checked and prepared for dispatch.
3
Dispatch
Your parcel is handed to the selected delivery service when ready.
4
Delivery
Your order is transported to the delivery address.
What Can Affect Delivery Time?
Estimated delivery periods can vary depending on several factors.
Delivery Destination
Delivery times can vary depending on the location
and distance from the dispatch point.
Product Size & Weight
Larger or heavier products may require specialised
handling or different transportation arrangements.
Custom & Special Orders
Made-to-order and customised products may require
additional preparation or production time.
Remote Areas
Some remote destinations may require additional
transit time according to courier schedules.
Peak Seasons
High-volume periods, holidays and seasonal demand
may affect courier delivery times.
Public Holidays & Weekends
Business-day calculations generally exclude
weekends and public holidays.
Dispatch Location
Orders are processed and dispatched through our Silverton operations in Pretoria, Gauteng, South Africa.
Silverton, Pretoria, Gauteng, South Africa
Custom & Made-to-Order Products
Certain products may require additional production or preparation time before they can be dispatched.
This may include custom furniture, handmade décor,
wooden products, laser-cut designs, personalised
products and other special-order items.
Where applicable, additional production time will be communicated according to the product or order requirements.
Where applicable, additional production time will be communicated according to the product or order requirements.
Tracking & Customer Support
We aim to provide shipment information whenever tracking is available for the selected delivery method.
Tracking Information
Once your order has been dispatched, tracking details may be provided where available so that you can monitor your shipment.
Customer Assistance
If you have questions regarding your order or delivery, contact STOREONE GROUP through WhatsApp for assistance.
Why Shop With STOREONE GROUP?
We focus on making the delivery experience secure, organised and convenient for our customers.
Secure Product Packaging
Trusted Courier Partners
Nationwide Delivery Coverage
Quality Inspection Before Dispatch
Order Tracking Where Available
Customer Support
Delivered Across South Africa
At STOREONE GROUP, we are committed to delivering products safely and efficiently from our Pretoria operations to customers throughout South Africa. From order processing and secure packaging to dispatch and delivery, we aim to provide a dependable online shopping experience.
Need Help With Your Delivery?
Contact STOREONE GROUP through WhatsApp for customer assistance regarding your order or delivery.
WhatsApp: +27 84 85 86 087
