Privacy Policy

Effective Date: July 2026

STOREONE GROUP ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, purchase products, request quotations, communicate with us, or use our services.

By accessing our website or using our services, you consent to the practices described in this policy.

1. About STOREONE GROUP

STOREONE GROUP is a furniture manufacturing, wholesale, retail, and home décor business operating in South Africa.

Email: storeone.coza@gmail.com

Phone / WhatsApp: +27 84 858 6087

Website: storeone.co.za

Address: Silverton, Pretoria, Gauteng, South Africa

2. Information We Collect

Personal Information

Full name
Email address
Phone number
Delivery address
Billing address
Company name
Payment information
Order history
Communication records
Customer support requests

Non-Personal Information

IP address
Browser type
Device information
Website usage statistics
Pages visited
Referring websites
Cookies and tracking data

3. How We Collect Information

We collect information when you:

Visit our website
Create an account
Place an order
Request a quotation
Subscribe to newsletters
Contact us via email, phone, WhatsApp, or social media
Participate in promotions or surveys
Submit forms on our website

Some data may be collected automatically through cookies and analytics tools.

4. How We Use Your Information

We use personal information for legitimate business purposes including:

Processing and fulfilling orders
Delivering products and services
Providing customer support
Responding to inquiries
Managing customer accounts
Processing payments
Sending order updates
Improving products and services
Preventing fraud and unauthorized activities
Complying with legal obligations
Sending marketing communications where permitted

5. Marketing Communications

We may occasionally send promotional offers, product updates, newsletters, or marketing information.

You may unsubscribe at any time by:

Clicking unsubscribe links in emails
Contacting STOREONE GROUP directly
Requesting removal from our marketing database

6. Sharing of Information

We do not sell, rent, or trade personal information.

Information may be shared when necessary with:

Delivery and courier companies
Payment service providers
Website service providers
Technology and hosting partners
Professional advisors
Government authorities where legally required

7. Payment Information

Payments may be processed through trusted third-party payment providers. STOREONE GROUP does not store full credit card or banking details unless required for authorized payment processing.

8. Cookies & Tracking Technologies

Cookies help us:

Remember user preferences
Improve website functionality
Analyze website traffic
Enhance performance
Deliver relevant content

9. Data Security

We take reasonable technical and organizational measures to protect personal data against:

Unauthorized access
Accidental loss
Misuse
Disclosure
Alteration
Destruction

Security measures may include:

Secure hosting
Password protection
Access controls
Encryption where applicable
Website security monitoring

10. Data Retention

We retain information only as long as necessary to:

Fulfill contractual obligations
Provide services
Meet legal requirements
Resolve disputes
Enforce agreements

11. Your Rights

Under applicable South African laws including POPIA, you may have the right to:

Access personal information
Correct inaccurate data
Request deletion
Object to processing
Withdraw consent where applicable
Request information about data usage

12. Third-Party Websites

Our website may contain links to third-party websites. STOREONE GROUP is not responsible for the privacy practices, content, or security of external websites.

13. Children's Privacy

Our products and services are not specifically directed toward children under 18. We do not knowingly collect personal information from children without proper consent.